Outcomes, Process, and Technology always come second. People. That’s where we should focus our efforts, and everything else will fall in place.
Keep it Simple.
I am a seasoned technology and cyber security executive. I have over 17 years of experience in financial services, healthcare, consulting, and technology sectors. I have a proven track record of establishing innovative and effective information security and technology programs as an executive for Fortune 50/500 financial services firms as well as a top global bank.
In my current role as the Deputy Chief Information Security Officer for a Regional Bank, I have oversight and leadership for cyber security operations including Data Protection(includes AI), Threat Detection, Incident Response, Security Operations, Vulnerability Management. My strengths are recognizing talent in people and placing them in positions to be successful, identifying inefficiencies in process in order to improve the experience for internal stakeholders, and establishing teams in order improve morale, find efficiency, and increase execution. I challenge the status quo in order to innovate. I measure success and set expectations for execution in order to ensure teams are successful in all aspects of their life.
When I’m not managing cybersecurity operations, I am training and operating with both a volunteer fire department as well as a search and rescue team.
Business Enablement.
If the programs and processes we put in place don’t enable business, then we have failed. I preach customer success to all of my teams no matter where in an organization they sit. We have to consider the customer first. What do they need? What do they want? Do they understand the services we provide? Can they engage us easily? Can they consume our deliverables quickly?
Perspective.
One of the core tenants of any team I put together is understanding three perspectives. If we approach something with only one, then we will leave too much on the table to offer value. We must consider the Business Perspective. What does the business need from this? We must consider the Technology perspective. How and where does technology fit? And we must consider the Information Perspective. What does the information flow look like. These three things are essential to delivering technology services successfully.
Some of my thoughts.
You can ask anyone who has worked with me. You don’t have to guess what I am thinking. Understanding the nuances of the programs we build is key. I build programs and I build teams. Here is some insight into the technical philosophies I implement.